Autentico Vertical Playa Del Carmen – A Favorite for Families in Playa del Carmen
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Key details
About the Hotel
Avenida 10 #16-40, Entre Calle 38 Norte, Playa del Carmen, 77720,
-
Close to the beach
Nice
6.7
8.8
/10
2.0
/5
Loved by Autentico Vertical Playa Del Carmen guests
Rooftop pool
Friendly staff
Spacious room
Safe environment
"Whole hotel is covered in gorgeous murals."
Caspara from United Kingdom
"They have a nice rooftop area as well."
Kathryn from United States
"Room was nice and spacious and the bed was huge."
Johnson from Canada
"Room has been clean everyday, there was a very useful refrigerator, a quick elevator and the shower was good."
Natalia from Canada
"Nespresso coffee machine with courtesy pods provided."
Catherine from United Kingdom
4-star hotel in Playa del Carmen with outdoor pool and solarium
Amenities & Recreation
The hotel has a year-round outdoor swimming pool with a pool bar and sun loungers. Guests can use the solarium and the public bath on-site. Bicycle rental is available, and the hotel hosts live sport events in the shared lounge area.
Rooms & Accommodations
Air-conditioned rooms come with a private bathroom, a work desk, and a flat-screen TV. Select suites offer balconies with outdoor furniture. Safety deposit boxes are available in all rooms.
Location & Accessibility
The hotel is a 6-minute walk from Playa del Carmen Beach and one block off Quinta Avenida. The ADO International Bus Station is 1.8 km away, and Church of Guadalupe is a 17-minute walk. Airport shuttle service is offered to and from Cozumel International Airport (36 km).
Services & Guest Support
A 24-hour front desk offers concierge service, currency exchange, and express check-in/out. Luggage storage and a tour desk are available for guests. Dry cleaning, laundry, and trouser press services are also provided.
Family & Entertainment
Family rooms are available, and the hotel provides board games and puzzles for guests. The outdoor pool has a shallow end and a fence around it. Live sport events are shown in the shared lounge/TV area.
Highlights
Location: 6-minute walk to Playa del Carmen Beach, one block off Quinta
Amenities: Year-round outdoor pool, solarium, public bath
Rooms: Air-conditioned suites with balconies available
Family: Family rooms, board games, shallow-end pool
Entertainment: Live sport events, shared lounge
“Autentico Vertical Playa Del Carmen impresses as a budget-friendly option that doesn't skimp on comfort or cleanliness. I particularly like the spacious rooms, each equipped with effective air conditioning, plus the prime location just a block from Quinta Avenida makes it easy to explore. The rooftop pool and bar are definite assets, rounding out a stay that balances value with key amenities.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior King Room
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Room
2 persons
18 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
King Room Spa Bath
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Nice
6.9/10Review score
General
Non-smoking rooms
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Poolside snack bar
Picnic area/ Tables
Children
Cots
Board games
Spa & Leisure
Plunge pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Solarium
Public Bath
Shallow end
Room features
Air conditioning
Patio
Terrace
Garden furniture
Tea and coffee facilities
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Autentico Vertical Playa Del Carmen Location
Avenida 10 #16-40, Entre Calle 38 Norte, Playa del Carmen, 77720,
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
16 minutes' walk
Lively pedestrian avenue known for shops, restaurants, and vibrant street performances.
3D Museum of Wonders
17 minutes' walk
Interactive art museum featuring incredible 3D art and optical illusions, perfect for unique photos.
Nuestra Senora del Carmen Catholic Church
15 minutes' walk
Beautifully designed church in Playa del Carmen, featuring stunning stained glass and a peaceful atmosphere.
Los Fundadores Park
25 minutes' walk
Public park with beach access, sculptures, and cultural performances, ideal for a relaxing break.
Cenote Misterio Maya
6 minutes' drive
Exciting cenote with clear waters for swimming and snorkeling adventures, surrounded by jungle.
Playa Publica 88
20 minutes' walk
Public beach offering sunbathing, beach games, and local food stalls for a relaxing day by the sea.
Yoga at La 5ta Hacienda
4 minutes' walk
Rejuvenating yoga sessions in a serene setting, ideal for relaxation and wellness enthusiasts.
Consuela at Hotel Morgana
1 minute' walk
Cozy dining spot with local dishes, friendly service, and an intimate atmosphere perfect for families.
La Cueva del Chango
3 minutes' walk
Charming restaurant known for fresh seafood and traditional Mexican fare in a tropical setting.
Las Hijas de la Tostada
2 minutes' walk
Casual eatery famous for its tostadas and vibrant ambiance, offering vegetarian options too.
Coco Bongo
14 minutes' walk
Famous nightlife venue featuring high-energy shows, live music, and a lively atmosphere for all ages.
Kool Beach Club
11 minutes' walk
Trendy beach club with live music, superb cocktails, and stunning views, perfect for relaxation after a day.
Tips on navigating the city
City Centre
Playa del Carmen 14 min · 3700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 32 min · 1.6 mi
Cozumel (CZM) 54 min · 22.0 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of rooms:
20
Former name
auténtico vertical playa del carmen
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 86 verified reviews
7.3 /10
Very good
68 %
Recommend
Cleanliness
7.8/10
Comfort
8.4/10
Facilities
6.9/10
Free Wi-Fi
9.5/10
Location
8.7/10
Staff
7.6/10
Value for money
7.2/10
Pros
Clean rooms
Great location
Comfortable bed
Lovely staff
Rooftop area
Cons
No hot water
Stagnant pool water
Non-operational safe
Guest reviews
based on 169 reviews
6.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Autentico Vertical Playa Del Carmen
What is the check-in and check-out policy at Autentico Vertical Playa Del Carmen?
Check-in is at 15:00 and check-out is by 12:00.
What is the distance from Autentico Vertical Playa Del Carmen to Cozumel International Airport?
The hotel is located 36 km from Cozumel International Airport.
Are there any restaurants nearby Autentico Vertical Playa Del Carmen?
Nearby restaurants include Club de la Cerveza, Tito Cat Cafe, Consuela at Hotel Morgana, El Pirata, Muy Salsa Playa, Las Hijas de la Tostada, Chez Celine, and PIOLA Playa del Carmen, all within 0.5 km.
What facilities does Autentico Vertical Playa Del Carmen offer?
The hotel features an outdoor swimming pool, a shared lounge, a terrace, and offers services such as concierge and dry cleaning.
What amenities are provided in the rooms at Autentico Vertical Playa Del Carmen?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, a minibar, a desk, and a private bathroom with a shower.
Is Wi-Fi available at Autentico Vertical Playa Del Carmen?
Free Wi-Fi is provided throughout the property.
What recreational activities can guests engage in at Autentico Vertical Playa Del Carmen?
Guests can enjoy live sport events and bicycle rental services at the hotel.
What kind of swimming pool does Autentico Vertical Playa Del Carmen have?
The hotel features an outdoor swimming pool, including a pool bar and sun loungers.
What languages do the staff at Autentico Vertical Playa Del Carmen speak?
The staff speaks both English and Spanish.
What are the notable nearby attractions from Autentico Vertical Playa Del Carmen?
Nearby attractions include Playa del Carmen Beach (600 m) and ADO International Bus Station (2 km).
Does Autentico Vertical Playa Del Carmen provide airport shuttle services?
Paid airport shuttle services are available at the hotel.